SHIPPING AND RETURNS
SHIPPING POLICY
We offer worldwide shipping to destinations where adult products are legally permitted and not otherwise prohibited by local law. We do not ship to countries or territories subject to applicable international sanctions or other shipping restrictions.
All orders are shipped by air freight through our international shipping partners. Delivery times may vary depending on the destination, customs clearance, and local regulations.
Customers are responsible for providing accurate shipping information and ensuring that the products ordered are legal to import and possess in their country or region. Any applicable customs duties, taxes, or import fees are the customer’s responsibility.
RETURN & EXCHANGE POLICY
We accept returns and exchanges for eligible products purchased from GrindSexDolls.com within 30 days of delivery.
To request a return or exchange, please contact our customer support team within 30 days and provide your order details. Products must be returned in their original condition and packaging, unless otherwise agreed.
Return shipping costs and any applicable fees may be the customer’s responsibility. Once the returned item is received and inspected, we will process the approved exchange or refund.
Certain products may be excluded from returns or exchanges where required by applicable hygiene, health, or local laws.
Sales & Purchase Terms and Conditions
By placing an order on GrindSexDolls.com, customers confirm that they have reviewed and accepted these Sales & Purchase Terms and Conditions before completing their purchase.
Product Appearance: Due to manufacturing processes, materials, lighting, photography, screen settings, and product customization, the final product received may differ slightly from images or representations displayed on our website. Variations in color, facial features, skin tone, body proportions, texture, and other details may occur. Product images are provided for illustrative purposes unless otherwise specifically stated.
Customer Acceptance: By completing a purchase, the customer confirms that they have voluntarily selected and paid for the product based on the product information, specifications, options, and terms available on our website at the time of purchase.
Shipping & Delivery: Orders are shipped by air freight through our shipping partners. Delivery dates are estimates and may be affected by customs clearance, weather, carrier delays, government restrictions, or other circumstances beyond our reasonable control.
Shipping Damage: Customers should inspect their package promptly upon delivery and contact us as soon as possible if it arrives damaged. GrindSexDolls.com is not responsible for delays, loss, or damage occurring during transportation to the extent permitted by applicable law, and any claims may be subject to the applicable carrier's procedures and requirements.
Limitation of Liability: To the maximum extent permitted by applicable law, GrindSexDolls.com shall not be liable for indirect, incidental, or consequential losses arising from the purchase, delivery, or use of our products. Nothing in these terms limits or excludes any rights or remedies that cannot legally be excluded under applicable consumer-protection laws.
By placing an order, customers acknowledge and agree to these terms and all other applicable policies published on GrindSexDolls.com.